Baggage delay causes airport ‘chaos’

Image caption Many passenger had to wait hours for their luggage

Passengers arriving at Manchester Airport have complained of “horrendous” delays of three hours as they tried to collect their baggage.

Joao Correia, who landed at Terminal 3 on Friday night, said it was “chaotic”.

The airport has apologised, while Ryanair said a fire alarm evacuation had “stretched” the overnight Swissport handling staff, which led to the delay.

A Swissport spokeswoman said the firm realised the delays were “frustrating to passengers”.

Recommended For You

Instaffiliate All-In-One: Licensing Deal - Payment Plan

Reseller License (or 100% Instant Commission) to Instaffiliate All-In-One Edition (the entire collection of Instaffiliate websites and systems) + $700 on the licensing deal paid instantly.

1A Kriketz Agency

The First Live Reaction Broadcasting Software for Facebook -

Weekly Webinars

Weekly Webinars

“We always work closely with our airline and airport partners to mitigate the impact of these schedule disruptions to passengers, but we understand these delays were frustrating to passengers during this busy bank holiday period,” she said.

Anger vented

Eight flights were delayed after an evacuation of Terminal 3 following the alarm “because of the need to rescreen through airport security all affected passengers and their checked-in luggage,” a Ryanair spokesman said.

He said its impact on Swissport staff overnight “led to further delays in the delivery of the baggage into the arrivals hall when these delayed flights returned to Manchester”.

Mr Correia said: “There was no information whatsoever about the cause or any particular solution.

“We were a party of six with two young children and we couldn’t wait indefinitely without any prospect of getting our luggage back so we decided to head home to Birmingham and try and sort it the day after.”

Recommended For You

MSGLock Premium

One-Time Fee to Sync Everyone Engaging With ANY Content Directly To Any Email Or FB Messenger List - Follow Up with Leads on Two of the Most Powerful Platforms!

Soci Jam Extreme Membership

Soci Jam Software with massive upgrade/pro feature bundle, extreme template access and ongoing training materials

(Personal) X Ranker 360 2.0

The ONLY Web-App Guaranteed To Rank More Of Your Videos On Page 1 of Google in 48 hours or less - See a LIVE Case Study here.

He said he had been ringing Swissport and Manchester Airport “since 9am this morning and no-one picks up the phone”.

BBC Sport broadcaster Shabnam Younus Jewell, who was heading back from a holiday, tweeted that some people were venting their anger at a Ryanair crew member.

‘Complete joke’

Others waiting to collect passengers complained on social media, with one taxi driver describing the airport as “a complete joke”.

A father waiting to collect his daughter tweeted that the service was “horrendous” with “no baggage coming through, no staff to ask, no information available”.

The airport and Swissport are conducting an investigation.

A Ryanair spokesman said: “We are awaiting Swissport’s reports to ensure that it does not recur.

“We apologise sincerely to any passengers who were inconvenienced by this delayed delivery of baggage, which was caused by the fire alarm/evacuation of the terminal building last evening.”

A Manchester Airport spokesman said: “We’d like to apologise for any inconvenience caused to passengers.”

Recommended For You

Social Lead Chief 2.0 - Pro Upgrade (Without Commercial License)

Get Social Lead Chief Pro without Commercial License

Viddictive Personal

Create high converting video ads in less than 60 seconds in order to advertise your offerings, engage customers, and drive growth.

Original Article : HERE ; This post was curated & posted using : RealSpecific

Thank you for taking the time to read our article.

If you enjoyed our content, we'd really appreciate some "love" with a share or two.

And ... Don't forget to have fun!

Recommended Products

Viral Reach PRO YEARLY

Viral Reach Pro is the only Professional Content SAAS app that post and work with a variety of content. Especially content that keeps people on Facebook - Videos, Images and GIFs. The Pro upgrade super-charges everything. It can Support up to 60 Campaign

Shot Messenger FE [Agency]

Use FB messenger as FREE Auto Responder with 100% Open Rate Guaranteed In World's 1st Fb Messenger Marketing SuiteBuild Unlimited List, Broadcast Unlimited Messages To Unlimited Subscribers On Facebook and Connect With Them Right Inside Their Fb Messenger

Leave a Reply